What is Customer Journey Designing?
Gagan Khanna: "Customer journey is the complete sum of expressions that a customer goes through when interacting with a business. It's used for understanding and addressing customer needs and pain points."
How I got into Customer Journey Designing?
Gagan Khanna: "Though my professional journey started as product designer, my horizons expanded much with exposure to various business formats. I was keen to learn all related aspects of a business which bring the product to its end user. Occasionally, I took up such projects in the industry which would expose me to those connected aspects. With new knowledge and core expertise in universal design skills, my work expanded gradually into complete Customer Journey."
[This Career Talk covers]
|1)||Customer Journey Designing|
|12)||Ever New Fields|
|17)||Flexible Work Formats|
|18)||Sharing Your Vision|
|20)||Attachment to your Creation|
|A Day Of:|
|21)||Customer Journey Designing|
Gagan Khanna's LifePage:
LifePage Career Talk on Customer Journey Designinghttp://www.lifepage.in/Career.php?id=20180322-0004&in=Career-in-Customer-Journey-Designing
Full Talk: https://lifepage.app.link/20180322-0004
(Customer Journey Designing, Gagan Khanna, Designsteps Creative Academy, Designer, Mentor, Customer Service, Customer Experience, Customer Journey Mapping, Mentor, Academy, )
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