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Career in Concierge

By Arvind Bartwal
[ Concierge | Taj Wellington Mews ]



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What is Concierge?


Arvind Bartwal: "In hotels or resorts, a concierge assists guests by performing various tasks such as making restaurant reservations, booking hotels, arranging for spa services, recommending night life hot spots, booking transportation (limousines, airplanes, boats, etc.), coordinating porter service (luggage assistance request) etc."





How I got into Concierge?


Arvind Bartwal: "I did my schooling from Kendriya Vidyalaya, Mumbai then a course in Hotel Management from KIHM Dehradun. I did my internship from Oberoi Hotels and started my career with Vana, Dehradun. Then I joined Taj Hotels as a Concierge."





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  What Is:
     1) Concierge  
  Education:
     2) Departments in Hotels  
     3) Food & Beverage Outlets  
     4) Psychology  
     5) Facility Management  
     6) Billing  
  Skills:
     7) Eye for Details  
     8) Communication  
     9) Multi Tasking  
     10) Open Minded  
     11) Disciplined  
     12) Patience & Diplomatic  
     13) Physical Fitness  
     14) Adaptability  
  Positives:
     15) Continous Learning  
     16) Personality Development  
     17) Network Building  
     18) Learn to adapt  
     19) Monetary Benefits  
  Challenges:
     20) Self Control  
     21) Work - Life Balance  
     22) Pleasing the guests  
  A Day Of:
     23) Concierge  











Arvind Bartwal's LifePage:


https://www.lifepage.in/page/arvindbartwal





LifePage Career Talk on Concierge

https://www.lifepage.in/career/20170828-0001/Arts/Hospitality/Career-in-Concierge/english

Full Talk: https://lifepage.app.link/20170828-0001
Trailer: https://www.youtube.com/watch?v=ha2S_VY8Kfo

(Concierge, Arvind Bartwal, Taj Wellington Mews, Front Office, Hospitality, Hotels, Resorts, Hotel Management)







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