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What is Front Office Operations?
Kamlesh Deopa: "The front office or reception is an area where visitors arrive and first encounter a staff at a place of business. Front office staff will deal with whatever question the visitor has, and put them in contact with a relevant person at the company. The front office mainly includes roles that affect the revenues of the business."
How I got into Front Office Operations?
Kamlesh Deopa: "I have done my graduation from HNB Garhwal University. Post that I have did a Diploma in Hospitality from Air Hostess Academy. I started my career with Club Mahindra, Mussoorie. I have also worked at Taj Hotel, Carlson, Inter-Continental & WHG. I am the Front Office Manager at Ramada, Dehradun."
[Install the LifePage App to access full Talk covering]
| What Is: | |
| 1) | Front Office Operations |
| Education: | |
| 2) | Software |
| 3) | Front Office Terminology |
| 4) | Accounting |
| Skills: | |
| 5) | Good Listener |
| 6) | Patience |
| 7) | Situation Handling |
| 8) | Team-Player |
| 9) | Decision Making |
| 10) | Communication |
| Positives: | |
| 11) | Meeting People |
| 12) | White Collar Growth |
| 13) | Personality Development |
| Challenges: | |
| 14) | Complaint Handling |
| 15) | Guest Expectations |
| A Day Of: | |
| 16) | Front Office Operations |
LifePage Career Talk on Front Office Operations
https://www.lifepage.in/career/20170817-0001/Arts/Hospitality/Career-in-Front-Office-Operations/hindiFull Talk: https://lifepage.app.link/20170817-0001
Trailer: https://www.youtube.com/watch?v=qSBqEjTU7CM
(Front Office Operations, Kamlesh Deopa, Ramada, Dehardun, Reception, Visitors, Queries, Information, Guest Handling, Registrations)
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