Online Ticketing

Mohd Saif | Ticketing Manager | Various Assignments

What is Online Ticketing?

Online Ticketing is a great Career option. Internet is brimming with pages on How to get into Online Ticketing, while one should first understand What is a Career in Online Ticketing. The internet is a great source of information on Online Ticketing, but it is second best to learning about the same from a real professional.

Ticketing Manager Mohd Saif invested 11 years & 2 months in Online Ticketing. Here is how Ticketing Manager Mohd Saif detailed Online Ticketing:

An e-ticket (electronic ticket) is a document or electronic record, issued by an airline or a travel agency, that confirms that an individual is entitled to a seat on a flight on an aircraft. The airline ticket may be one of two types: a paper ticket, which comprises coupons or vouchers; and an electronic ticket (commonly referred to as an e-ticket).

How Ticketing Manager Mohd Saif got into Online Ticketing?

After doing my schooling from Dev Samaj Modern College, New Delhi, I did my BTS & MTM in Tourism Studies and Management from IGNOU and after that did Post Graduate Diploma in International Air Ticketing and Travel Management from IGNOU. Thereafter, I worked in various profiles with Travel and Tourism companies like Balmer Lawrie & Co. Ltd, SS Tour & Travel and Travimart Travels. I am working as Ticketing Manager for Cee Bee Cee Travel & Tours Pvt Ltd since 2012.

Ticketing Manager Mohd Saif's Talk on Online Ticketing

A Glimpse into the World of Online Ticketing: Insights from an Industry Professional Welcome to the exciting domain of online ticketing, where technology and travel intersect, creating efficient pathways for booking flights, hotels, and other travel arrangements. In this article, we delve into the vibrant career of an online ticketing professional, drawing insights from the experience of Muhammad Saif. Each section will explore crucial aspects of this profession, including its foundational elements, necessary skills, and the daily responsibilities that come with the territory. What Is Online Ticketing Online ticketing is the process of booking travel arrangements via internet platforms, which has revolutionized how customers purchase tickets for flights, hotels, and more. It simplifies what once was a tedious process, allowing users to compare prices, select desired dates, and make reservations easily from their devices. For instance, Saif points out that many people today opt for online booking to avoid long queues at travel agencies, emphasizing the demand for accessibility and efficiency. Education Ticketing Software In the realm of online ticketing, familiarity with ticketing software is paramount. These digital tools enable professionals to manage bookings, track customer preferences, and ensure seamless transactions. As Saif narrated from his journey, undergoing a one-year course specifically in ticketing software equipped him with essential technical skills that facilitated his success in an industry that thrives on accuracy and speed. This education forms the backbone of reliability in client service and operational excellence. Geography Knowledge of geography is crucial in the ticketing profession, as it informs travel decisions and pricing models. An understanding of where destinations are located can help professionals provide accurate travel recommendations and itinerary options. Saif highlights how being well-versed in geography allows professionals to suggest the best routes or connections, showcasing how a travel agent who understands geography can enhance customer satisfaction by offering logical travel solutions. Budgeting and Planning Budgeting and planning skills are essential for online ticketing professionals as they help formulate realistic travel plans that fit within a client’s financial constraints. Understanding how to effectively budget allows for tailored travel packages that align with client needs and market demands. For example, Saif's ability to negotiate fares and plan budgets meticulously ensures that his clients get the best possible travel deals, showcasing the importance of financial savvy in providing exceptional service. Skills Analytical Skills Analytical skills play a significant role in the online ticketing field, allowing professionals to interpret market trends and customer data effectively. The ability to analyze various pricing options and understand consumer behavior is crucial for recommending the most beneficial travel plans. Saif underscored that analytical thinking enables professionals to make informed decisions quickly—critical in a fast-paced environment where time is often of the essence. Communication Skills Strong communication skills are vital for online ticketing professionals as they interact with clients, airlines, and travel agencies. Effective communication facilitates clarity in transactions and helps resolve issues swiftly. Saif noted that his ability to relay information about ticket changes or cancellations in a way that is easily understood greatly enhances client satisfaction, allowing them to feel secure and informed about their travel plans. Negotiating Skills Negotiation is a powerful skill in the online ticketing business, which often involves discussions around pricing and service conditions with airlines and other service providers. A professional who excels in negotiation can secure better rates for clients, ultimately driving customer loyalty and repeat business. Saif's experiences affirm that proficient negotiation can mean the difference between a satisfied customer and losing a sale, highlighting the importance of this skill in his line of work. Positives Monetary Benefits The online ticketing profession offers lucrative financial rewards, particularly for those who excel in the field. Successful ticketing agents can earn a significant income through commissions and fees from bookings. Saif reflected on how, as he advanced in his career, he was able to leverage his skills and connections to maximize his earnings, benefitting from the financial opportunities that arise from a thriving travel industry. Scope & Growth There is substantial room for growth within the online ticketing domain, with various career paths available for ambitious professionals. This industry continues to evolve with technology, creating new opportunities and roles. Saif’s journey illustrates a clear trajectory from starting with a foundational education to achieving a position of expertise, noting the ever-expanding avenues for advancement for those willing to navigate the learning curve. Challenges No Room For Mistakes One of the significant challenges in online ticketing is the critical need for precision in bookings. Even a minor error can lead to significant inconveniences, such as incorrect travel dates or passenger names, resulting in unutilized tickets. As Saif highlights, meticulous attention to detail is essential, as even the smallest mistake can lead to customer dissatisfaction and financial loss—demonstrating that the stakes are high in this profession. Selecting Travel Partner Choosing the right travel partners, such as airlines or hotels, poses an additional challenge in the online ticketing landscape. Partnering with unreliable providers can jeopardize client satisfaction and the agent’s reputation. Saif emphasizes evaluating potential partnerships based on their reliability and industry standing to ensure customer satisfaction and business longevity, an essential consideration for any professional entering this field. Client Handling Managing client expectations can be particularly challenging in the online ticketing industry, where clients often have varying levels of understanding and urgency. Saif shared that consistently maintaining a high level of customer service is crucial, as it directly impacts retention rates. The delicate balance of providing prompt responses to clients while managing their diverse needs demonstrates the complexity of client relations in this line of work. A Day Of Online Ticketing A typical day in the life of an online ticketing professional like Saif starts with organizing the workload and addressing client queries promptly. From 9:30 AM to 6:30 PM, his day is filled with processing bookings, responding to emails, and ensuring that clients are informed about flight details and changes. Saif illustrated how he maintains a detailed note pad to keep track of bookings and client requests, which helps streamline his workflow and maximize productivity. The structured yet dynamic nature of his day reveals how important organization and effective communication are in successfully managing client expectations and enhancing overall satisfaction. In conclusion, the career of an online ticketing professional is filled with rewarding opportunities and critical challenges that necessitate a unique blend of skills and education. As demonstrated through the experiences of Muhammad Saif, success in this field requires a commitment to continuous learning, an understanding of client needs, and an unwavering attention to detail. By entering this career, aspiring professionals can position themselves at the forefront of the travel industry, contributing to memorable journeys for countless travelers while forging a gratifying professional path.

Install the LifePage App to:

(for Free) Watch Ticketing Manager Mohd Saif’s full Online Ticketing Career Talk

₹ Do a Self Assessment on Online Ticketing to calculate your Dream Index, which is defined as:

According to Mohd Saif your chances of success in Online Ticketing is __%

Access your personalized Dream Index Report which will have all your Dream Indices sorted in descending order.

How to get into

Online Ticketing?

If you are want to get into Online Ticketing, start by investing in a Career Plan.

The 14 hour process, guided by a LifePage Career Advisor, will help you introspect and check whether your interest in Online Ticketing is merely an infatuation or is it truly something you wish to do for the rest of your life.

Next, your Career Advisor will help you document how you can get into Online Ticketing, what education and skills you need to succeed in Online Ticketing, and what positives and challenges you will face in Online Ticketing.

Finally, you will get a Career Plan stating which Courses, Certifications, Trainings and other Items you need to do in the next 7 years to become world’s best in Online Ticketing.

LifePage Career Plan

14 hour personalized guidance program

Your LifePage Career Advisor facilitates your guided introspection so that you systematically explore various Career options to arrive at a well thought out Career choice.

Next: your Advisor helps you figure out how you will get into your chosen Career and how will you develop the skills needed for success in your Chosen Career.

LifePage Plan will not stop at saying "to become an Architect study Architecture". It will guide you on which Certifications, Trainings and Other items you need to do along with your Architecture education to become the world's best Architect.

Links for this Talk

Ticketing Manager Mohd Saif's LifePage:

[LifePage]
https://www.lifepage.in/page/mohdsaif

LifePage Career Talk on Online Ticketing

[Career]
https://www.lifepage.in/careers/online-ticketing

[Full Talk]
https://lifepage.app.link/20181008-0002

[Trailer]
https://www.youtube.com/watch?v=QnEAU4z5jEo

(Online Ticketing, Mohammad Saif, Cee Bee Cee Travel and Tous Pvt Ltd, Ticketing Agent, Airline Ticketing, Travel and Tourism, International Ticketing, Travel Company, Electronic Ticket)

Similar Talks

Eco-Tourism

J.P. Maithani
Chairperson | AAGAAS Federation

[ 19 years & 2 months Experience ]

Eco-Toursim is tourism directed towards exotic natural environments, intended to support conservation efforts and observe wildlife. It is about uniting conservation, communities, and sustainable travel. This means that those who implement, participate in and market ecotourism activities should adopt the following ecotourism principles: Minimize physical, social, behavioral, and psychological impacts.

"After completing my masters in Mass Communication from Garhwal University, I wanted to start my own enterprise and started an Eco-Tourism based activity in Pipalkoti in 1999 as I was always interested in mountaineering and trekking from childhood. I got my basic training in mountaineering and trekking from National Adventure Foundation, Ministry of Youth Affairs and Sports."

Travel and Tourism

Anil Chetwani
Managing Director | Cee Bee Cee Travels & Tours Pvt Ltd

[ 26 years Experience ]

Tourism is travel for pleasure or business; also the theory and practice of touring, the business of attracting, accommodating, and entertaining tourists, and the business of operating tours. Tourism may be international, or within the traveller's country.

"After doing my schooling from Dev Samaj Modern College, New Delhi, I did B Sc from Dayalbagh Educational Institute, Agra. After that, I did Post Graduate Diploma in Tourism & Travel Services Management from College of Vocational Studies, DU. I am working as a Managing Director at Cee Bee Cee Travel and Tours Pvt Ltd since 1992, a travel company founded by my father in Noida."

Rural Tourism

Mani Mahesh
Head of BD & Communications | Green People

[ 2 years & 7 months Experience ]

Rural tourism focuses on actively participating in a rural lifestyle. It can be a variant of ecotourism. Many villages can facilitate tourism because many villagers are hospitable and eager to welcome visitors. Agriculture is becoming highly mechanized and therefore, requires less manual labor.

"I graduated in Journalism & Mass communication. I also did a certification course in Radio Jockeying. I started working with AIR, Jammu as Radio Presenter. I joined Times of India, Jammu as a writer and moved on to become Senior Editor at Times of India Digital. I joined Green People in 2016 as a volunteer for 6 months, moving on to become a Guest Manager. I am Head Business Development & Communication at Green People."

Wildlife Management & Sustainable Tourism

Padmaja Rathore
Wildlife Conservationist & Hotelier | Bagheeras Camp

[ 6 years Experience ]

Wildlife management attempts to balance the needs of wildlife with the needs of people using the best available science. Sustainable tourism is the concept of visiting somewhere as a tourist and trying to make a positive impact on the environment, society, and economy.

"After completing Hotel Management, I went off for an adventure with my sister, worked as a travel writer with Kuoni Distination Management and came back to my home to Jodhpur to look after my family business and added to my self growth, introduced Bagheeras Camp as a Wildlife Social Enterprise & community reserve when I was 23 and started the GODWAR CHIPKO MOVEMENT, stood up against mining in Jawai and Bera area, incorporated the concept of sustainability and indigenous wildlife management in the camps. I also run an education hub through skill training from construction to hotel operations & wilderness experiences like birdwatching, marketing, sales, photography and now filming in collaboration with the local uneducated tribals, I have worked with over 50 tribals. We have been nominated by OutLook Responsible Travel Awards 2017 in top 5 best wildlife properties , nominated by 14th UNWTO Awards for Innovation in Tourism, got to be a TEDx speaker at Bodhi International School in 2018."