Training & Recruitment

Sanjay Sethi | Development Officer | LIC of India

What is Training & Recruitment?

There are many nuances of a Career in Training & Recruitment. Unfortunately, it is very difficult to find information about What Training & Recruitment actually is. Most pages on the internet just talk about How to get into Training & Recruitment. It is best to learn about Training & Recruitment from a real professional, this is akin to getting it from the horse's mouth.

With 27 years of professional experience, Development Officer Sanjay Sethi understands Training & Recruitment. Development Officer Sanjay Sethi describes Training & Recruitment as:

Recruitment takes place from the point when a business decides that it needs to employ somebody up to the point where a pile of completed application forms has arrived in the post. Training involves providing a range of planned activities that enable an employee to develop the skills, attitudes and knowledge required by the organization and the work required.

How Development Officer Sanjay Sethi got into Training & Recruitment?

I did my B Sc from DBS College, Dehradun and after that I started working as an agent of LIC of India in 1989. In 1991 I was appointed as a Development Officer at LIC of India, Dehradun and since then I am working there.

Development Officer Sanjay Sethi's Talk on Training & Recruitment

The Journey of a Development Officer: Sanjay Sethi's Insights on Recruitment and Training in Insurance In the dynamic world of insurance, the role of a Development Officer is both pivotal and rewarding. Sanjay Sethi, who has dedicated over 27 years of his career to the Life Insurance Corporation (LIC) of India, offers a unique glimpse into this profession. His extensive experience in training and recruiting insurance agents has provided him with insights that are both practical and inspiring. In this article, we will explore the essence of being a Development Officer, the educational path required, essential skills, the positives and challenges of the profession, and a close look at Sanjay's daily routines. What Is Development Officer? Development Officers play a crucial role in the recruitment and training of insurance agents, ensuring that the organization meets its sales goals while providing valuable services to clients. As the backbone of the insurance sales process, these professionals identify potential agents, impart necessary training, and provide ongoing motivation and support. Their responsibilities extend beyond recruitment; they foster a culture of teamwork and ensure effective supervision of agents, which is vital for their success in the field. Sanjay Sethi emphasizes that the success of LIC agents is deeply linked to the guidance and quality of training they receive from Development Officers. Education Marketing A solid foundation in marketing is essential for anyone looking to become a Development Officer in insurance. Understanding market dynamics and consumer behavior helps in effectively influencing potential clients and recruits. Sanjay highlights the importance of marketing knowledge as it enables Development Officers to bridge the gap between clients and the insurance products available, making them more communicative and persuasive. Finance Finance is another critical area of understanding necessary for success in this role. Having a grasp of financial principles not only aids Development Officers in discussing insurance policies with potential agents but also ensures that they can provide accurate advice to clients regarding their financial futures. This financial literacy helps in establishing trust, which is key in the insurance industry. Human Psychology Understanding human psychology plays a significant role in recruitment and training. Sanjay notes that patience and empathy are integral to connecting with individuals, exploring their motivations, and helping them see the benefits of a career as an insurance agent. By recognizing psychological factors that drive behavior, Development Officers can tailor their approach to meet the needs of diverse recruits. Management Effective management skills are crucial for overseeing teams of agents. Sanjay often relies on his management education to organize training sessions and motivate his team. By applying management principles, he fosters an environment where agents can thrive and develop their careers up the ladder within LIC. Latest Insurance Fields Staying updated with the latest trends in the insurance sector is vital. Sanjay stresses the importance of continuing education in the field of insurance, as this equips Development Officers with current knowledge that can enhance their training materials and techniques. It ensures that both the officers and the agents they train are knowledgeable about contemporary issues in the industry. Skills Leadership Skills Leadership is a fundamental skill that Sanjay emphasizes for Development Officers. They must be able to inspire and guide new recruits while fostering a team environment. Strong leadership entails demonstrating integrity, accountability, and the ability to lead by example, which Sanjay has honed over his extensive career. Patience Patience is essential in the recruitment and training process. Sanjay acknowledges that building a successful team of agents does not happen overnight. It requires consistent effort and a supportive approach, as training new agents involves time for them to absorb and apply their learning. Sanjay's experience highlights the necessity of being patient as recruits gradually gain confidence and competence. Motivational Skills Motivation is a continuous requirement in Sanjay's role. He likens motivation to taking a daily bath; it needs to be practiced consistently. The ability to uplift agents and encourage them to meet their potential is a skill that he has cultivated, recognizing that motivation can significantly impact the performance metrics of his team. Communication Skills Excellent communication skills are indispensable for Development Officers. Sanjay interacts with agents and clients alike, necessitating clarity and diplomacy in all exchanges. He believes that the ability to convey complex insurance concepts in an easily understandable manner is critical for fostering strong relationships and ensuring successful sales outcomes. Analytical Skills Analytical skills are vital for understanding market trends and client needs. Sanjay explains that analyzing data helps Development Officers identify which policies resonate best with clients and deliver tailored training that aligns agents' strategies with market demands. Decision Making Quick and effective decision-making is another crucial skill. The fast-paced nature of the insurance industry often presents situations that require immediate action. Sanjay notes that being able to make sound decisions swiftly not only enhances personal efficiency but also sets a strong example for agents who look to him for guidance. Positives No Fixed Working Hours One of the most significant advantages of being a Development Officer is the flexibility of working hours. As Sanjay points out, the absence of fixed hours allows for a work-life balance that can be tailored to individual needs. This flexibility can lead to higher job satisfaction and the potential for increased productivity. Unlimited Incentives The role comes with the potential for unlimited earnings through incentives, which are determined by performance. Sanjay has witnessed countless agents transform their financial situations, attributing their income success to diligent effort and expertise gained from training, proving that hard work truly pays off. Security of Job Job security is a comforting aspect of working with a reputable organization like LIC. Sanjay conveys that affiliation with such a prestigious firm not only lends credibility to agents but also provides them with a sense of stability in their career trajectory. Networking The opportunity for extensive networking is another positive facet. Sanjay has built a vast professional network over his years, which not only aids in recruiting efforts but also enhances business prospects and collaboration opportunities within the insurance community. Contribution to the Society Sanjay expresses pride in the fact that their work contributes positively to society. By helping families secure their financial futures, Development Officers play a pivotal role in promoting peace of mind through insurance, thus making a meaningful impact on lives. Reputed Organization Being part of a well-respected organization like LIC provides numerous professional advantages. It lends credibility and trustworthiness to the policies sold, while also ensuring that agents feel proud of the brand they represent, according to Sanjay's reflections on his career. Challenges Target Based One of the significant challenges faced by Development Officers is the target-based nature of the job. Sanjay highlights the pressure of meeting minimum sales goals, which can create stress for both officers and agents. This aspect necessitates exceptional time management and organizational skills to navigate successfully. Unlimited Options While the lack of restrictions on potential clients can appear as an advantage, it also presents a challenge. Sanjay acknowledges that the multitude of options clients have can make recruitment and retention difficult. Development Officers must be savvy in effectively positioning LIC’s offerings to stand out in a crowded market. Agent Retention Retaining agents can be another challenge, as not every recruited individual finds immediate success in the field. Sanjay emphasizes the importance of providing continual support and upgrading training methods to keep agents engaged and motivated, as experience shows that retention directly affects team morale and performance. Control on your Emotions The ability to manage emotions is crucial in this profession. Sanjay shares that maintaining a positive outlook, even in the face of setbacks, is vital. The emotional highs and lows of the job require resilience, as agents and clients look to Development Officers for guidance and encouragement. High Expectations With the role comes high expectations from various stakeholders, including agents, family, and management. Sanjay recognizes that this pressure can be overwhelming; yet, it drives him to continuously strive for personal bests. Balancing these expectations is a continual challenge for Development Officers. A Day Of Recruitment & Training A typical day for Sanjay starts early, as he prepares for his dual responsibilities of recruitment and training. His morning routine involves reviewing tasks from the previous day and setting goals for the current day. He engages with various agents, addressing their concerns and guiding them through training modules that he has developed based on their needs. As the day progresses, he transitions to the main office, where he meets with agents and provides hands-on support for their fieldwork. Weekly meetings with experienced and new agents allow for sharing of best practices, which enhances collective knowledge and team effectiveness. Sanjay finds this aspect of his job the most rewarding as it fosters a sense of community and shared purpose among agents, driving both motivation and performance. Sanjay's daily routine vividly encapsulates both the challenges and joys of being a Development Officer, demonstrating the profound impact one can have through dedication and commitment in this role. In the world of insurance, Development Officers like Sanjay Sethi are essential conduits between families looking for financial security and the robust policies that LIC offers. As he reflects on his journey, it is clear that this career is not merely about selling insurance; it is about building trust, fostering relationships, and making a tangible difference in people's lives. With a commitment to continuous learning and adaptation, as well as an unwavering dedication to supporting his team and clients, Sanjay embodies the essence of a successful Development Officer.

Install the LifePage App to:

(for Free) Watch Development Officer Sanjay Sethi’s full Training & Recruitment Career Talk

₹ Do a Self Assessment on Training & Recruitment to calculate your Dream Index, which is defined as:

According to Sanjay Sethi your chances of success in Training & Recruitment is __%

Access your personalized Dream Index Report which will have all your Dream Indices sorted in descending order.

How to get into

Training & Recruitment?

If you are want to get into Training & Recruitment, start by investing in a Career Plan.

The 14 hour process, guided by a LifePage Career Advisor, will help you introspect and check whether your interest in Training & Recruitment is merely an infatuation or is it truly something you wish to do for the rest of your life.

Next, your Career Advisor will help you document how you can get into Training & Recruitment, what education and skills you need to succeed in Training & Recruitment, and what positives and challenges you will face in Training & Recruitment.

Finally, you will get a Career Plan stating which Courses, Certifications, Trainings and other Items you need to do in the next 7 years to become world’s best in Training & Recruitment.

LifePage Career Plan

14 hour personalized guidance program

Your LifePage Career Advisor facilitates your guided introspection so that you systematically explore various Career options to arrive at a well thought out Career choice.

Next: your Advisor helps you figure out how you will get into your chosen Career and how will you develop the skills needed for success in your Chosen Career.

LifePage Plan will not stop at saying "to become an Architect study Architecture". It will guide you on which Certifications, Trainings and Other items you need to do along with your Architecture education to become the world's best Architect.

Links for this Talk

Development Officer Sanjay Sethi's LifePage:

[LifePage]
https://www.lifepage.in/page/sanjaysethi

LifePage Career Talk on Training & Recruitment

[Career]
https://www.lifepage.in/careers/training-and-recruitment

[Full Talk]
https://lifepage.app.link/20180102-0012

[Trailer]
https://www.youtube.com/watch?v=NOCklWN-Irs

(Training & Recruitment, Sanjay Sethi, LIC of India, Trainer, Recruitment, )

Similar Talks

Training & Placement

Nakul Mohindra
Training & Placement Officer | Shri Ram Institute of Hotel Management

[ 15 years Experience ]

The major responsibility of Training & Placement cell is to interact with various industrial, management and research organisations in the country with the dual aim of ensuring that the students are given adequate technical exposure and industrial training and also enabling them to get employment in organisations whose functional requirements of high calibre engineers, scientists and managers are best met by graduate and post-graduate students.

"I have done B Sc in Hotel Management from Institute of Hotel Management, Bhopal. I was an Assistant Professor at Institute of Hotel Management, Bhopal for 5 years. I worked as Assistant Professor at various hotels like The Orchid, Radisson Hotel, Amrapali Group and many more. I am Assistant Professor and Training & Placement Officer at Shri Ram Institute of Hotel Management."

Professional Communication

Bhavpreeta Thakur
Founder | Engnite

[ 6 years & 1 month Experience ]

Professional Communication encompasses written, oral, visual and digital communication within a workplace context. It is a new discipline that focuses on the study of information and the ways it is created, managed, distributed, and consumed.

"After my graduation in Political Science & Social Policy, I realised my interest for teaching and I went on to do a course called CELTA from British council. I also did masters in English Literature to qualify the eligibility of becoming a teacher. In 2015, I started my professional career with Quantum University as a English Language Trainer. After that, I joined DIT university as an Assitant Professor. I started my own company Engnite in 2017. I am also a Communication Trainer at Graphic Era University & Sai Institute."

Training & Consulting

Amit Goswami
Director | Will & Skill Creation

[ 2 years Experience ]

Training is teaching, or developing in oneself or others, any skills and knowledge that relate to specific useful competencies. Training has specific goals of improving one's capability, capacity, productivity and performance. A consultant is usually an expert or an experienced professional in a specific field and has a wide knowledge of the subject matter.

"After my school, I did PG Diploma in GBO from SRCC, Delhi. I then joined ISTD for a Diploma in Training & Development. After becoming a certified trainer and gaining training experience, I founded a company 'Will & Skill Creation Pvt. Ltd' which imparts training and provides consultation services."

Soft Skills Training

Pooja Khanna
Associate Trainer | UPES

[ 4 years Experience ]

Soft skills Training are usually those personality or personal attributes that enable a person's social interactions and effectiveness. This can lead to enhanced relationships, job performance and career prospects.

"After completing my MBA and B Ed, I started teaching at DPS, Dehradun and I taught there for a short period. I have been working as a Associate Trainer at UPES since 2013."

Training & Development

Mondreeta Sengupta
Founder & Director | Adventoure

[ 22 years & 4 months Experience ]

Training and development can be described as an educational process which involves the sharpening of skills, concepts, changing of attitude and gaining more knowledge to enhance the performance of employees.

"An ex-GM (HR) of Reliance Industries Ltd, a faculty with training wing of American Consulate and with Airlines & Aviation Industry, I have been nurturing development and growth of Human Relations and Life Management Skills for past two decades."

Soft Skill Consulting

Major A K Naithani
CEO | Derra Camps

[ 19 years Experience ]

Soft Skill Consulting is all about encouraging people to introspect and become better. At Search Consultants HRD, Search means introspection, seeing within yourself. We just show the mirror so that a person can develop skills and become better.

"I am the Chief Executive Officer (CEO) of Search Consultant HRD which was created in 1998. Off late we have opened our own training center called Derra Camps."

PD Training

Renuka Barara Chhabra
Trainer | Various Assignments

[ 9 years & 4 months Experience ]

Personality development is the relatively enduring pattern of thoughts, feelings, and behaviors that distinguish individuals from one another. The dominant view in the field of personality psychology today holds that personality emerges early and continues to change in meaningful ways throughout the lifespan. Training is a teaching or developing in oneself or others, any skills and knowledge that relate to specific useful competencies. Training has specific goals of improving one's capability, capacity, productivity and performance.

"After doing my BA, MA & B Ed from Delhi University, I did my PGD in Management & PR from Madras University. I also did certification in MS Office from APTECH & Leader Certification for Professional Development of Teachers from Cambridge. I am also a certified IELTS Trainer from British Council. Later, I started my career in education sector and worked in various profiles like Teacher, Education officer and Principal. In 2006, I started working as a Personality Development & Soft Skills Trainer in corporate sector. I am assisting Underprivileged Children to Develop Language and Numerical Skills in Delhi."

Corporate Training

Wg Cdr Mansoor Siddiqui
Trainer | Foster Training Services

[ 10 years & 3 months Experience ]

Corporate Trainings help bridge the competency gap to enhance skills and productivity of the workforce. These training programs offer corporates with best in class learning solutions to reduce costs and quantify results.

"I did B Com & M Com from Meerut University. Post that, I did an MBA in Finance from IIF, Delhi. I have also done a PG Diploma in Materials Management from IIMM, Mumbai. I did a course in Oracle System Analyst & Database Administrator while being in CDAC, Delhi. I served in Indian Air Force for 18 years before taking an early retirement in 2008. I have been actively involved in giving Corporate Trainings. I also run an organisation by the name Foster Training Services."

Corporate Training

Ashish Agarwal
Managing Director | Various Assignments

[ 23 years & 9 months Experience ]

Training and development is concerned with organizational activity aimed at bettering the job performance of individuals and groups in organizational settings.

"After completing my B Sc, I did an MBA and specialization in Sales & Marketing Management from NIS division of NIT Limited and after that, I worked in a bank for around a year. Later, I did Corporate Training Certification and I was a Corporate Trainer for NIS for 5 to 7 years, after which I started taking corporate training programs and I am also the Managing Director at Agarwal Properties and Construction."

Training & Skill Development

Ajay Sharma
CEO & Founder | TPC Global

[ 15 years & 10 months Experience ]

Training and Skill development involves improving the effectiveness of organizations and the individuals and teams within them. Training may be viewed as related to immediate changes in organizational effectiveness via organized instruction, while development is related to the progress of longer-term organizational and employee goals. While training and development technically have differing definitions, the two are oftentimes used interchangeably and/or together.

"After completing my education, I started conducting training for various corporate and academic sector. I have been working in training and skill development sector for more than 15 years. My organisation TPC Consultancy has conducted various training in India as well as global level."

Training & Development

James Lord
Training & Development Manager | Ramada, Dehardun

[ 6 years & 7 months Experience ]

Training is teaching, or developing in oneself or others, any skills and knowledge that relate to specific useful competencies. Training has specific goals of improving one's capability, capacity, productivity and performance.

"I have done my course in Hospitality from BMIHMS, Australia. I have also served as a Command Post Operator in 161/162 SQN 1st Aviation Regiment, Army Aviation. I started my career in Hospitality with Island Resorts on The Great Barrier Reef. I have also worked at various Backpacker Hotels like Vibe, Travelodge, Wakeup, Daydream Island, Meriton. I am working as a Training & Development Manager at Ramada, Dehradun."

Professional Training

Deepak Sharma
Founder & President | Deep Success Mantra Services

[ 15 years Experience ]

Training is teaching, or developing in oneself or others, any skills and knowledge that relate to specific useful competencies.

"I have done BA from Delhi University. I then did PG Diploma in Business Management from ICFAI. I started giving trainings in 2003. In 2016, I founded Deep Success Mantra Services which provides Wellness, Corporate Training, Skill Development and Career Services. I am a Life Coach, Wellness Consultant, HR Consultant, Yoga & Meditation Master and Soft Skills Trainer."

Training & Placement

Saurav Badoni
Associate Dean Career Services | DIT University

[ 12 years & 2 months Experience ]

The major responsibility of Training & Placement cell is to interact with various industrial, management and research organisations in the country with the dual aim of ensuring that the students are given adequate technical exposure and industrial training and also enabling them to get employment in organisations whose functional requirements of high calibre engineers, scientists and managers are best met by graduate and post-graduate students.

"I have done B Com and M Com from HNB Garhwal University. Post that I did PG Diploma in Journalism & Mass Communication. I also did a research in How to create Volunteers. I worked at New Horizon as Branch head and Modi University in Training & Placements Cell. I am Associate Dean (Career Services) at DIT University."

Career Services

Varun Sharma
Assistant Manager | Career Services Dept, DIT

[ 10 years & 8 months Experience ]

Career Services offers a range of resources and events to help students choose a career, find a job, and develop skills for lifelong success. Equipping the students with relevant and conceptualized professional skills and guiding them towards a bright future Career Services Department or Training and Placement Cell is to guide students to choose right career and to give knowledge, skill, and aptitude and meet the manpower requirements of the Industry. As an Assistant Manager in Career Services department our job is to assist students to develop/clarify their academic and career interests, and their short and long-term goals through individual counseling and group sessions, maintaining and regularly updating the database of students, maintaining database of companies and establishing strategic links for campus recruitments, gathering information about job fairs and all relevant recruitment advertisements, coordinating with companies to learn about their requirements and recruitment procedures. Identifying the needs and expectations of the companies to assist them in recruiting most suitable candidates, organizing pre-placement training/workshops/seminars for students, arranging periodic meetings with Human Resources Department of companies and TPO's to promote recruitments, assist students for industrial training at the end of the fourth and sixth semester, and provide resources and activities to facilitate the career planning process, act as a link between students, alumni, and the employment community and assist students in obtaining placement in reputed companies.

"After completing my graduation from Meerut University, I an MBA in Human Resources & Marketing from Shobit University. I worked in a BPO for 3 years as Quality Analyst. I also worked at University of Petroleum & Energy Studies for 8 years as Senior Executive. I joined DIT in 2016 and have been an Assistant Manager in Career Services Department."

Sales Training

Late Shubhang S Raturi
Corporate Trainer | Various Assignments

[ 13 years Experience ]

Sales training and sales coaching programs teach critical selling skills and a structured sales process. Sales training programs cover every stage of the sales process from prospecting and opportunity management to consultative selling, negotiation, account development and sales management.

"I did BA Hons in English Literature from Dayal Singh College. I have done Diploma in System Management from NIIT. I am a certified Master Trainer for Sales by Huthwaite International, UK. I am also certified by Eagle's Flight Canada in Various Business Simulation Games & Activity Based Learning. I conduct sales training for various companies."

Corporate Training

Dr Nisha Arora
Corporate Trainer | Various Assignments

[ 4 years & 2 months Experience ]

Corporate Training refers to a system of professional development activities provided to educate employees. The simplest form of corporate education may be training programs designed "in-house" for an organization that may wish to train their employees on specific aspects of their job processes or responsibilities.

"After completing my education I started providing trainings in the Corporate as well as Academics. I have been doing trainings for areas such as Data Science, Machine Learning etc."

Teaching Communication

Vasudha Sharma
Associate Professor | Doon Business School

[ 6 years & 11 months Experience ]

What is ‘communication’? The word means ‘the act of imparting, especially news’, or ‘the science and practice of transmitting information’. These definitions clearly show the link between ‘teaching’ and ‘communication’: teachers are constantly imparting new knowledge, or transmitting information.

"I have a Bachelors and Masters degree in Psychology as well as a Masters degree in Management. I started teaching at the Doon Business School since 2014 where I take modules in Communication such as Organzational Behaviour, Corporate Leadership and Strategic Management."

Soft Skills Training

Aijaz Ahmad
Director | The English Zone

[ 12 years & 10 months Experience ]

Soft skills are a combination of people skills, social skills, communication skills, character or personality traits, attitudes, career attributes, social intelligence and emotional intelligence quotients, among others, that enable people to navigate their environment, work well with others, perform well, and achieve their goals with complementing hard skills. The Collins English Dictionary defines the term "soft skills" as "desirable qualities for certain forms of employment that do not depend on acquired knowledge: they include common sense, the ability to deal with people, and a positive flexible attitude."

"While pursuing for my masters, I joined NIIT and did a diploma course from there. After that started working in NIIT itself and did various seminars in Public Speaking, etc. I also started my own organization by the name of the English Zone, however, due to some circumstances it did not turn out well. I am working with Motion Education Pvt Ltd as academic head."

Training & Development

Priyanka Jain
Director | Building Services Design & Energy Institute

[ 3 years & 10 months Experience ]

Training and Development is a subsystem of an organization which emphasize on the improvement of the performance of individuals and groups. Training is an educational process which involves the sharpening of skills, concepts, changing of attitude and gaining more knowledge to enhance the performance of the employees.

"After completing my education, I started working as an Embedded System Programmer at Shyam Telecom Group for 2 years 11 months. Then in 2005, I joined Sanelac Consultants Private Limited as Manager IT. For the past 4 years I am also the Director of Training & Development at Building Services Design and Energy Institute. In between I did ICBI Certification from NABET and my Soft skills certification from Image Consulting Business Institute. Later I worked as Soft Skills Trainer at Image Consulting Business Institute."