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Career in Front Office Operations

By Atul Mamgain
[ Team Manager | Vana Retreat ]



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What is Front Office Operations?


Atul Mamgain: "The front office or reception is an area where visitors arrive and first encounter a staff at a place of business. Front office staff will deal with whatever question the visitor has, and put them in contact with a relevant person at the company. The front office mainly includes roles that affect the revenues of the business."





How I got into Front Office Operations?


Atul Mamgain: "I did my schooling from DVPS, Dehradun. I have done my Hotel Management from IHM, Jodhpur. I have worked at Aman Resorts, Delhi and Intercontinental The Lalit, Jaipur. I worked at Vana Retreat, Dehradun from 2013-2016."





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  What Is:
     1) Front Office Operations  
  Education:
     2) Software Knowledge  
     3) MS Office  
     4) Hospitality  
     5) Online Travel Agents  
  Skills:
     6) Team-Player  
     7) Communication  
     8) Leadership  
     9) Patience  
     10) Decision Making  
  Positives:
     11) Meeting People  
     12) Financial Stability  
     13) Calm Atmosphere  
     14) Meeting Spiritual Leaders  
  Challenges:
     15) Managing Team  
     16) Climatic Conditions  
     17) Eye For Detail  
     18) Front Office Processes  
  A Day Of:
     19) Front Office Operations  














LifePage Career Talk on Front Office Operations

https://www.lifepage.in/career/20170812-0001/Arts/Hospitality/Career-in-Front-Office-Operations/english

Full Talk: https://lifepage.app.link/20170812-0001
Trailer: https://www.youtube.com/watch?v=MFwBlW-un_U

(Front Office Operations, Atul Mamgain, Vana Retreat, Reception, Visitors, Queries, Information, Guest Handling, Registrations)







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