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Business Development

Outreach Executive Eesha Bagga talks about Business Development course, what is Business Development and other details about a Career in Business Development.

















Business Development

Eesha Bagga | Outreach Executive | I Can. India






What is Business Development?


A Career in Business Development is very interesting. One should first understand What a Career in Business Development entails before investing time and effort to figure out How to start a Career in Business Development. The internet is a great source of information on Business Development, but it is second best to learning about the same from a real professional.

Outreach Executive Eesha Bagga invested 1 year & 1 month in Business Development. Outreach Executive Eesha Bagga defines Business Development as:

Business Development is something which entails tasks and processes to develop and implement growth opportunities within and between organisations.





How Outreach Executive Eesha Bagga got into Business Development?


After completing my graduation in Psychology from Delhi University, I went to London for my internship and after that I got a chance to work Raystahl, Switzerland and there I got my first opportunity to work as Business Developer.





Outreach Executive Eesha Bagga's Talk on Business Development


Session Image
The Journey of Business Development


What Is Business Development


Business Development

### Business Development Image
What is
Business development is the process of identifying, nurturing, and acquiring new business opportunities to drive organizational growth. It involves building relationships, exploring new markets, and creating strategic partnerships. Professionals in this field work to expand a company’s reach, increase revenue, and ensure long-term sustainability and competitiveness.

Concept
Business development plays a crucial role in shaping the direction and success of organizations. For professionals in this field, it offers the opportunity to directly influence a company’s growth trajectory by forging valuable connections and uncovering new revenue streams. One major benefit is the ability to drive innovation by identifying emerging trends and adapting strategies accordingly. Another advantage is the development of strong negotiation and communication skills, which are essential for building lasting partnerships. Additionally, business development professionals gain a comprehensive understanding of market dynamics, enabling them to make informed decisions that support both short-term goals and long-term vision. This multifaceted impact makes business development a dynamic and rewarding career path.

Real World Example
A business development manager at a technology startup might identify a gap in the market for a new software solution. By researching potential clients and competitors, the manager develops a strategy to approach large enterprises that could benefit from the product. After initiating conversations and building relationships with key decision-makers, the manager negotiates a pilot program with a major corporation. Through ongoing communication and collaboration, the manager ensures the pilot’s success, ultimately securing a long-term contract. This process not only generates significant revenue for the startup but also opens doors to additional partnerships and market expansion, demonstrating the tangible impact of effective business development.

Education


Marketing

### Marketing Image
What is
Marketing is the strategic process of identifying, anticipating, and satisfying customer needs through the creation, communication, and delivery of value. It encompasses market research, branding, promotion, and relationship management. In both academic and professional contexts, marketing is essential knowledge for business development, bridging products or services with target audiences to drive growth.

Concept
Understanding marketing is crucial for anyone in business development because it provides the analytical and strategic framework needed to identify opportunities, position offerings, and engage potential clients effectively. Mastery of marketing concepts enables professionals to interpret market trends, segment audiences, and craft compelling value propositions that resonate with stakeholders. This knowledge forms the backbone of successful business development, as it informs decisions about partnerships, product launches, and expansion strategies. Over the long term, a strong foundation in marketing equips professionals to adapt to changing markets, innovate in response to customer needs, and sustain competitive advantage, all of which are vital for career progression and organizational success.

Real World Example
Consider a business development manager at a technology startup aiming to expand into a new industry vertical. Drawing on their marketing expertise, they begin by researching the target market’s pain points and preferences. They then collaborate with the marketing team to tailor messaging and promotional materials that address these specific needs. During client meetings, the manager leverages their understanding of branding and value communication to present the company’s solutions in a way that aligns with the client’s goals. By applying marketing principles, the manager not only secures new partnerships but also ensures that the company’s offerings are positioned effectively, resulting in increased market share and long-term client relationships.

Sales

### Sales Image
What is
Sales is the process of identifying potential customers, understanding their needs, presenting solutions, and facilitating mutually beneficial exchanges of goods or services for value. In both academic and professional contexts, sales is a critical discipline that underpins the strategies and activities essential for effective Business Development.

Concept
Understanding sales is indispensable for anyone in Business Development because it provides the framework for building and nurturing client relationships, identifying market opportunities, and driving revenue growth. Mastery of sales concepts enables professionals to communicate value propositions persuasively, negotiate effectively, and close deals that align with organizational goals. This foundational knowledge fosters confidence when engaging with stakeholders and equips individuals to anticipate and overcome objections. Over time, proficiency in sales not only enhances immediate performance but also supports career advancement by demonstrating a results-oriented mindset and the ability to contribute directly to a company’s bottom line. The skills acquired through studying sales remain relevant throughout a professional’s journey, adapting to evolving markets and customer expectations.

Real World Example
Consider a Business Development Manager at a technology startup who is tasked with expanding the company’s client base. Drawing on their understanding of sales, the manager researches target industries, initiates conversations with potential clients, and tailors presentations to address specific business challenges. During meetings, they employ consultative selling techniques to uncover client needs and position their product as the ideal solution. By leveraging negotiation skills, the manager navigates pricing discussions and contract terms, ensuring both parties achieve value. This practical application of sales knowledge not only results in new business partnerships but also strengthens the company’s reputation and market presence, demonstrating the tangible impact of sales expertise in daily business development activities.

Awareness

### Awareness Image
What is
Awareness is the conscious recognition and understanding of internal and external factors that influence situations, decisions, and relationships. In Business Development, awareness encompasses market trends, client needs, competitor actions, and self-perception, forming a critical component of both academic study and practical expertise necessary for effective strategy and relationship management.

Concept
Developing a strong sense of awareness is essential for anyone pursuing a career in Business Development because it underpins every aspect of the role, from identifying new opportunities to managing complex negotiations. By cultivating awareness, professionals can better anticipate market shifts, understand client motivations, and adapt their approaches to suit evolving circumstances. This foundational skill enables individuals to build trust, foster long-term partnerships, and make informed decisions that drive sustainable growth. Over time, heightened awareness not only enhances personal effectiveness but also contributes to organizational success by ensuring that strategies are responsive to both internal dynamics and external market forces.

Real World Example
Consider a Business Development Manager preparing for a meeting with a potential client in a rapidly changing industry. Drawing on their awareness, the manager researches recent market developments, assesses the client’s current challenges, and reflects on previous interactions to tailor their approach. During the meeting, the manager picks up on subtle cues in the client’s body language and conversation, adjusting their pitch to address unspoken concerns and highlight relevant solutions. This ability to remain attuned to both the broader business environment and the immediate interpersonal dynamics allows the manager to build rapport, demonstrate value, and ultimately secure a new partnership that aligns with both parties’ objectives.

Psychology

### Psychology Image
What is
Psychology is the scientific study of the mind and behavior, exploring how individuals think, feel, and act in various situations. In the context of Business Development, psychology provides essential insights into human motivation, decision-making, and interpersonal dynamics, forming a crucial part of the academic and professional toolkit for success in this field.

Concept
Understanding psychology is vital for anyone in Business Development because it equips professionals with the ability to interpret and anticipate the needs, motivations, and behaviors of clients, partners, and colleagues. This knowledge forms the foundation for building trust, negotiating effectively, and fostering long-term relationships, all of which are central to business growth. By mastering psychological principles, business developers can tailor their communication strategies, resolve conflicts more efficiently, and create persuasive proposals that resonate with diverse stakeholders. Over the long term, this expertise not only enhances individual performance but also contributes to the overall success and adaptability of organizations in a competitive marketplace.

Real World Example
Imagine a Business Development manager preparing for a high-stakes negotiation with a potential partner. Drawing on their understanding of psychology, the manager recognizes subtle cues in body language and tone that indicate hesitation or concern from the other party. Instead of pushing aggressively, the manager shifts the conversation to address these underlying issues, using empathy and active listening to build rapport and trust. By applying psychological insights, the manager is able to navigate objections more effectively, adapt their pitch to align with the partner’s values, and ultimately secure a mutually beneficial agreement. This scenario demonstrates how theoretical knowledge of psychology translates into practical skills that drive successful business outcomes.

Skills


Communication

### Communication Image
What is
Communication is the clear and effective exchange of information, ideas, and intentions between individuals or groups, using verbal, nonverbal, and written methods. In business development, communication is fundamental for building relationships, negotiating deals, understanding client needs, and aligning internal teams toward common goals, making it indispensable for success.

Concept
Strong communication skills directly enhance a business development professional’s ability to build trust, articulate value propositions, and navigate complex negotiations. Clients and employers highly value individuals who can listen actively, present ideas persuasively, and adapt their messaging to different audiences. Effective communicators foster collaboration, minimize misunderstandings, and drive projects forward efficiently. To cultivate this skill, professionals should seek feedback, practice active listening, and engage in public speaking or writing opportunities. Over time, consistent effort in refining tone, clarity, and empathy leads to more impactful interactions and stronger professional relationships, ultimately contributing to sustained business growth and career advancement.

Real World Example
Imagine a business development manager facing a stalled partnership negotiation due to misaligned expectations. By leveraging strong communication skills, the manager arranges a meeting to clarify both parties’ objectives, listens attentively to the partner’s concerns, and transparently shares their own company’s priorities. Through open dialogue and empathetic responses, the manager identifies common ground and proposes a revised agreement that addresses both sides’ interests. This approach not only salvages the deal but also strengthens the partnership by demonstrating reliability and understanding. The ability to communicate effectively in this high-stakes situation transforms a potential conflict into a mutually beneficial outcome, showcasing the critical role communication plays in achieving business development success.

Listening

### Listening Image
What is
Listening is the intentional act of fully focusing on, understanding, and interpreting the words, tone, and nonverbal cues of others without interruption or judgment. In business development, listening enables professionals to accurately grasp client needs, uncover hidden opportunities, and build trust, making it a foundational skill for long-term success.

Concept
Listening directly enhances a business development professional’s performance by ensuring that every conversation is meaningful and productive. When professionals truly listen, they can identify client pain points, anticipate objections, and tailor solutions that resonate. Clients and employers value this skill because it demonstrates respect, fosters collaboration, and leads to more effective negotiations and partnerships. To cultivate listening, one must practice patience, maintain eye contact, and avoid distractions during conversations. Over time, reflecting on feedback and seeking clarification when needed helps refine this skill. Consistent application of active listening not only improves relationships but also leads to better decision-making and more successful outcomes in business development.

Real World Example
Imagine a business development manager meeting with a potential client who seems hesitant about a proposed partnership. Instead of pushing the agenda, the manager listens attentively to the client’s concerns, picking up on subtle cues about budget constraints and organizational priorities. By asking thoughtful follow-up questions and paraphrasing the client’s statements, the manager uncovers underlying issues that had not been explicitly stated. This attentive approach allows the manager to propose a customized solution that addresses the client’s real needs, ultimately securing the deal and establishing a foundation for a long-term relationship. In this scenario, listening transforms a challenging negotiation into a successful collaboration.

Problem Solving

### Problem Solving Image
What is
Problem Solving is the ability to identify challenges, analyze their root causes, devise effective solutions, and implement them efficiently to achieve desired outcomes. In Business Development, this skill is crucial as professionals constantly encounter obstacles, shifting markets, and complex negotiations that require innovative and strategic thinking to drive growth and secure opportunities.

Concept
Mastering Problem Solving directly enhances a Business Development professional’s performance by enabling them to navigate uncertainty, overcome setbacks, and seize new opportunities. Clients and employers highly value this skill because it leads to proactive decision-making, reduces risks, and ensures sustainable business growth. To cultivate Problem Solving, individuals should seek diverse experiences, embrace feedback, and consistently reflect on both successes and failures. Engaging in collaborative projects, staying informed about industry trends, and practicing analytical thinking further sharpens this ability. Over time, a commitment to learning and adaptability transforms Problem Solving from a reactive response into a proactive, strategic asset that distinguishes top performers in the competitive landscape of Business Development.

Real World Example
Imagine a Business Development professional whose company’s key partnership unexpectedly dissolves, threatening a major revenue stream. Instead of reacting with panic, the professional quickly assesses the situation, gathers input from stakeholders, and identifies alternative markets and potential partners. By analyzing competitor moves and leveraging existing networks, they craft a compelling proposal tailored to a new partner’s needs. Through negotiation and creative deal structuring, the professional secures a new alliance that not only replaces lost revenue but also opens doors to additional markets. This scenario highlights how effective Problem Solving transforms challenges into opportunities and is instrumental in achieving long-term business success.

Networking

### Networking Image
What is
Networking is the process of building and nurturing mutually beneficial relationships with individuals, groups, or organizations to exchange information, resources, and opportunities. In business development, networking serves as a vital tool for uncovering new leads, fostering partnerships, and staying informed about industry trends, ultimately driving growth and success.

Concept
Mastering networking significantly enhances a business development professional’s effectiveness by expanding their access to potential clients, partners, and valuable market insights. Employers and clients highly value this skill because it leads to increased opportunities, stronger collaborations, and a robust reputation within the industry. To cultivate networking abilities, professionals should consistently engage in industry events, maintain regular communication with contacts, and demonstrate genuine interest in others’ goals. Over time, these efforts build trust and credibility, making it easier to initiate conversations, negotiate deals, and secure referrals. By investing in authentic relationships, business development professionals position themselves as trusted connectors, which is indispensable for long-term career advancement and organizational growth.

Real World Example
Imagine a business development manager at a technology startup facing stagnant sales and limited market reach. By leveraging her networking skills, she reconnects with a former colleague who now works at a large enterprise seeking innovative solutions. Through this relationship, she arranges a meeting, presents her company’s offerings, and tailors a proposal to address the enterprise’s specific needs. The trust established through their prior connection accelerates the decision-making process, resulting in a lucrative partnership. This scenario highlights how effective networking not only opens doors to new business opportunities but also helps overcome critical challenges by tapping into existing relationships and expanding the company’s influence within the industry.

Persistence

### Persistence Image
What is
Persistence is the unwavering commitment to continue pursuing goals and overcoming obstacles despite setbacks, difficulties, or repeated failures. In business development, persistence is the driving force that enables professionals to consistently seek new opportunities, nurture relationships, and push through rejection or slow progress, ultimately achieving long-term growth and success.

Concept
Persistence directly enhances performance in business development by ensuring that professionals do not give up after initial setbacks, such as unreturned calls, declined proposals, or challenging negotiations. Clients and employers highly value this trait because it demonstrates reliability, resilience, and a results-oriented mindset. Persistent individuals are more likely to secure deals, build lasting partnerships, and drive revenue growth. Cultivating persistence involves setting clear goals, maintaining a positive attitude, and learning from each experience rather than viewing setbacks as failures. Over time, consistently applying these practices helps professionals develop the mental fortitude needed to thrive in the competitive and often unpredictable landscape of business development.

Real World Example
Imagine a business development manager tasked with securing a partnership with a major client who initially shows little interest. Despite several ignored emails and declined meeting requests, the manager remains persistent, researching the client’s needs and finding new ways to add value. By consistently following up, offering tailored solutions, and demonstrating genuine commitment, the manager eventually earns a meeting. Through continued effort and adaptability, the manager builds trust, addresses concerns, and ultimately secures a lucrative partnership. This scenario highlights how persistence enables professionals to turn potential rejection into opportunity, proving essential for overcoming barriers and achieving significant business outcomes.

Positives


Exciting Job Role

### Exciting Job Role Image
What is
An exciting job role is one that offers dynamic challenges, diverse responsibilities, and opportunities for creativity and innovation, ensuring that no two days are ever the same. In business development, this means engaging with new markets, forging strategic partnerships, and constantly adapting to evolving business landscapes, making the profession vibrant and stimulating.

Concept
The excitement inherent in business development roles is a significant driver of job satisfaction and professional growth. When each day brings fresh challenges and the chance to create meaningful impact, professionals remain motivated and engaged. This dynamic environment fosters continuous learning, adaptability, and resilience, which are essential for long-term career advancement. The variety of tasks and the need to think strategically ensure that boredom is rare, and achievements are deeply rewarding. Professionals in business development experience a sense of ownership and pride as they witness their efforts directly influencing the company’s growth and success. This ongoing stimulation not only keeps the workday interesting but also cultivates a culture of innovation and ambition.

Real World Example
Imagine a business development manager at a fast-growing tech startup. One week, she is negotiating a partnership with an international distributor; the next, she is leading a brainstorming session to identify untapped market segments. She collaborates with marketing, product, and finance teams, constantly learning and adapting her approach. Each project presents unique challenges, requiring creative problem-solving and strategic thinking. The thrill of closing a major deal or launching a new initiative brings a sense of accomplishment that fuels her passion for the role. This ever-changing landscape ensures that her work remains engaging and meaningful, making her career in business development both exciting and deeply fulfilling.

Monetary Potential

### Monetary Potential Image
What is
Monetary Potential refers to the capacity for significant financial gain and upward earning mobility within a given career. In business development, this means the opportunity to earn high salaries, lucrative bonuses, and commissions directly tied to performance. This potential for substantial income serves as a powerful motivator and a tangible reward for success.

Concept
The promise of strong monetary potential makes business development an especially attractive field for ambitious professionals. Knowing that their efforts can directly influence their financial rewards, individuals in this role are often more driven to exceed targets and innovate. This direct link between performance and compensation not only fuels motivation but also enhances job satisfaction, as achievements are recognized in both professional and financial terms. Over time, the ability to consistently deliver results can lead to rapid career advancement, increased responsibilities, and even equity opportunities. Professionals in business development experience this benefit daily, as each new deal or partnership can translate into immediate and measurable financial success, reinforcing their sense of accomplishment and purpose.

Real World Example
Imagine a business development manager at a growing technology firm who successfully secures a major partnership with a global client. As a result of this achievement, the company’s revenue increases significantly, and the manager receives a substantial bonus in addition to their base salary. This financial reward not only acknowledges the manager’s skill and effort but also provides a sense of fulfillment and validation. The manager’s increased earnings might enable them to invest in personal goals, such as purchasing a home or furthering their education. This real-world scenario highlights how the monetary potential inherent in business development can transform hard work and strategic thinking into meaningful financial and personal growth.

Career Progression

### Career Progression Image
What is
Career progression refers to the continuous advancement and upward movement within a professional path, marked by increasing responsibilities, skill development, and leadership opportunities. In business development, career progression is a driving force that motivates individuals to achieve more, fostering personal growth and opening doors to new and exciting challenges. This dynamic environment ensures that professionals are constantly learning, adapting, and positioning themselves for higher roles, making the journey both rewarding and purposeful.

Concept
The promise of career progression is a powerful motivator in business development, as it transforms daily work into a stepping stone for future success. Professionals in this field thrive on the knowledge that their efforts directly contribute to their advancement, whether through promotions, expanded roles, or greater influence within their organizations. This sense of forward momentum boosts job satisfaction, as individuals see tangible results from their hard work and dedication. The constant opportunity to learn new skills, take on challenging projects, and interact with diverse stakeholders ensures that no two days are the same. As a result, business development professionals experience a vibrant and fulfilling career, where growth is not just possible but expected.

Real World Example
Imagine a business development manager who starts by identifying new market opportunities and building client relationships. Over time, their consistent success leads to increased responsibilities, such as leading a team and shaping strategic decisions. This progression is not just about a new title or a higher salary; it’s about the satisfaction of seeing one’s ideas influence company direction and the pride in mentoring junior colleagues. The manager’s journey from an entry-level role to a leadership position exemplifies how career progression in business development brings a sense of achievement, recognition, and personal growth, making every milestone along the way deeply rewarding.

Travel

### Travel Image
What is
Travel, in the context of business development, refers to the frequent movement between cities, regions, or countries to meet clients, attend industry events, explore new markets, and build relationships. This dynamic activity exposes professionals to diverse cultures, business practices, and opportunities, enriching their perspectives and enhancing their professional growth.

Concept
The opportunity to travel is a defining and highly rewarding aspect of a career in business development. It allows professionals to step outside their comfort zones, encounter new ideas, and develop a global mindset. Regular travel fosters adaptability, sharpens communication skills, and builds a robust professional network across borders. These experiences not only make the workday more exciting and varied but also accelerate personal and career growth. By engaging with clients and partners face-to-face, business development professionals create stronger, more authentic relationships, which often lead to greater trust and long-term success. The sense of adventure and discovery that comes with travel keeps motivation high and job satisfaction elevated, making each day on the job uniquely fulfilling.

Real World Example
Imagine a business development manager working for a fast-growing technology firm. She travels to Singapore to attend a major industry conference, where she meets potential partners from across Asia. During her trip, she visits local offices, learns about regional market trends, and experiences the vibrant culture firsthand. These interactions help her identify new business opportunities and tailor her company’s offerings to better suit local needs. The connections she forges during her travels lead to a strategic partnership that opens up an entirely new market for her company. The sense of accomplishment and excitement she feels from making a tangible impact, while exploring new places and cultures, exemplifies the profound and rewarding influence that travel has on her career in business development.

Challenges


High Motivation Requirement

### High Motivation Requirement Image
What is
High Motivation Requirement in Business Development refers to the constant need for professionals to maintain enthusiasm, drive, and persistence despite frequent setbacks, rejections, and long sales cycles. This demand is particularly intense because success relies heavily on personal initiative, proactive outreach, and the ability to inspire confidence in both clients and internal teams.

Concept
The high motivation requirement in business development can lead to emotional fatigue, decreased productivity, and burnout if not managed properly. Daily work often involves repeated outreach, handling objections, and facing unpredictable outcomes, which can be discouraging over time. This environment demands resilience, adaptability, and a strong sense of purpose. Successful professionals overcome this challenge by setting clear, achievable goals and celebrating small wins to maintain momentum. They also cultivate a supportive network, seek regular feedback, and invest in personal development to stay engaged. By focusing on long-term vision and maintaining a positive mindset, they navigate the ups and downs of business development with greater effectiveness and satisfaction.

Real World Example
Consider a business development manager at a technology startup who is responsible for expanding the company’s client base. Despite sending dozens of proposals and facing numerous rejections, she remains motivated by tracking her progress and celebrating each new meeting secured. She regularly connects with mentors and peers to share experiences and gain encouragement. By breaking down her targets into manageable tasks and focusing on building genuine relationships rather than just closing deals, she sustains her enthusiasm. Over time, her persistence pays off as she secures a major partnership, demonstrating how maintaining high motivation, even in the face of repeated setbacks, can lead to significant breakthroughs in business development.

Decision Making

### Decision Making Image
What is
Decision making in Business Development is the process of evaluating complex information, weighing risks and opportunities, and choosing strategic actions that drive organizational growth. It is demanding because decisions often involve high stakes, incomplete data, competing interests, and unpredictable market dynamics, requiring both analytical rigor and intuitive judgment under pressure.

Concept
The challenge of decision making permeates every aspect of a business development professional’s daily work, from selecting target markets to negotiating partnerships. The pressure to make timely, high-impact choices can lead to stress, second-guessing, and even missed opportunities if not managed well. This environment demands resilience, as professionals must remain confident and adaptable despite uncertainty. Successful individuals develop structured approaches to problem-solving, seek diverse perspectives, and leverage data-driven insights to inform their choices. They also cultivate the ability to learn from outcomes, whether positive or negative, and adjust their strategies accordingly. By fostering a mindset that embraces ambiguity and continuous learning, business development professionals can navigate the complexities of decision making more effectively.

Real World Example
Consider a business development manager tasked with expanding into a new international market. Faced with limited market data and conflicting advice from stakeholders, the manager must decide whether to proceed with a significant investment. By conducting thorough research, consulting with local experts, and piloting a small-scale entry, the manager gathers enough evidence to support a calculated decision. Throughout the process, they remain open to feedback and ready to pivot if early results indicate a need for change. Ultimately, the manager’s balanced approach—combining analysis, consultation, and adaptability—enables the company to enter the new market successfully while minimizing risk, demonstrating effective management of the decision-making challenge.

Competition

### Competition Image
What is
Competition in Business Development refers to the constant presence of rival companies or professionals striving to secure the same clients, partnerships, or market share. This challenge is demanding because it requires continuous innovation, adaptability, and strategic thinking to differentiate offerings, maintain relevance, and achieve growth in a crowded and dynamic marketplace.

Concept
The pressure of competition permeates every aspect of a business development professional’s daily work, from prospecting new clients to negotiating deals and maintaining relationships. This environment demands resilience, as setbacks and lost opportunities are inevitable. Professionals must remain adaptable, learning from competitors and market shifts while consistently refining their value proposition. Successful individuals manage this constraint by focusing on building genuine relationships, leveraging unique strengths, and staying informed about industry trends. They also prioritize continuous learning and strategic networking, which allows them to anticipate competitors’ moves and respond proactively. By maintaining a growth mindset and embracing healthy competition, business development professionals can turn challenges into opportunities for innovation and long-term success.

Real World Example
Consider a business development manager at a technology startup seeking to partner with a major retailer. Several established competitors are also vying for the same partnership, each offering similar solutions. Instead of competing solely on price or features, the manager invests time in understanding the retailer’s specific pain points and tailors a proposal that addresses their unique needs. By fostering a consultative relationship and demonstrating a deep commitment to the retailer’s success, the manager differentiates their company from the competition. Ultimately, the retailer selects the startup as a partner, valuing the personalized approach and innovative thinking. This scenario illustrates how focusing on client-centric solutions and relationship-building can help professionals overcome the challenge of competition.

Follow Ups

### Follow Ups Image
What is
In Business Development, "Follow Ups" refer to the ongoing process of reaching out to prospects, clients, or partners after initial contact to nurture relationships, address concerns, and move deals forward. This task is demanding because it requires persistence, organization, and tact to maintain engagement without appearing intrusive or desperate.

Concept
The challenge of follow ups can significantly impact a professional’s daily workflow, often leading to a crowded calendar, mental fatigue, and the risk of missed opportunities. The repetitive nature of follow ups can be discouraging, especially when responses are delayed or absent, demanding a high level of resilience and emotional intelligence. Successful professionals overcome this by developing structured routines, leveraging digital tools for reminders and tracking, and personalizing each interaction to maintain relevance. They view follow ups not as a chore, but as a strategic touchpoint that builds trust and demonstrates commitment. By maintaining a positive mindset and adapting their approach based on feedback, they turn follow ups into opportunities for deeper engagement and long-term success.

Real World Example
Consider a business development manager at a technology firm who is pursuing a partnership with a large enterprise client. After an initial promising meeting, the client becomes unresponsive. Instead of giving up, the manager schedules periodic, thoughtful follow ups, each time sharing relevant industry insights or solutions tailored to the client’s needs. She uses a CRM system to track all interactions and sets reminders to ensure timely outreach. Over several weeks, her persistence pays off when the client finally responds, appreciating her dedication and the value she consistently provided. This leads to renewed discussions and, ultimately, a successful partnership, illustrating how effective follow up management can turn a challenging situation into a rewarding outcome.

A Day Of


Business Development

What is
Business development is not for the faint of heart. Each day unfolds at a relentless pace, blending strategic thinking with spontaneous problem-solving, and demanding a unique mix of analytical prowess and people skills. The environment is dynamic and ever-shifting, with every conversation holding the potential to spark a new partnership or unlock a fresh market opportunity. For business development professionals, the desk is merely a launchpad—most of the real action happens in the field, on calls, and in the subtle art of building relationships that drive growth.

Concept
The day begins with a strong cup of coffee and a focused review of the sales pipeline. This is the time to scan through emails, check in on overnight developments, and prioritize leads that require immediate attention. Reviewing yesterday’s notes and today’s calendar, the business development professional sets clear intentions, identifying which prospects to pursue and which ongoing deals need a nudge. This early morning ritual is all about preparation, ensuring that the day starts with clarity and a well-defined action plan.

Real World Example
By mid-morning, the energy shifts to active outreach and engagement. This is the heart of the day, filled with back-to-back calls, video meetings, and networking sessions. Whether it’s pitching a new solution to a potential client, negotiating terms with a partner, or following up on warm leads, every interaction is an opportunity to move the needle. The pace is brisk and the stakes are high, requiring quick thinking, adaptability, and a keen understanding of both the market and the client’s needs.

As the afternoon unfolds, collaboration takes center stage. The business development professional joins internal meetings to align with marketing, product, and legal teams, ensuring that proposals are tailored and contracts are watertight. This is also the time to troubleshoot any obstacles that have surfaced, coordinate with colleagues on joint initiatives, and push deals closer to the finish line. The focus is on execution—turning morning momentum into tangible progress and measurable results.

Late afternoon brings a quieter, more reflective rhythm. The day winds down with a thorough debrief, updating CRM systems, and documenting key outcomes from earlier conversations. There’s time to research new industries, analyze competitor moves, and brainstorm creative approaches for upcoming pitches. Before logging off, the business development professional maps out priorities for the next day, ensuring that every lead and opportunity is accounted for. The desk may finally be still, but tomorrow’s possibilities are already taking shape.







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Career Counselling 2.0




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How to get into

Business Development?



If you are want to get into Business Development, start by investing in a Career Plan.

The 14 hour process, guided by a LifePage Career Advisor, will help you introspect and check whether your interest in Business Development is merely an infatuation or is it truly something you wish to do for the rest of your life.

Next, your Career Advisor will help you document how you can get into Business Development, what education and skills you need to succeed in Business Development, and what positives and challenges you will face in Business Development.

Finally, you will get a Career Plan stating which Courses, Certifications, Trainings and other Items you need to do in the next 7 years to become world’s best in Business Development.





LifePage Career Plan

14 hour personalized guidance program















Your LifePage Career Advisor facilitates your guided introspection so that you systematically explore various Career options to arrive at a well thought out Career choice.

Next: your Advisor helps you figure out how you will get into your chosen Career and how will you develop the skills needed for success in your Chosen Career.

LifePage Plan will not stop at saying "to become an Architect study Architecture". It will guide you on which Certifications, Trainings and Other items you need to do along with your Architecture education to become the world's best Architect.











Links for this Talk




Outreach Executive Eesha Bagga's LifePage:


Career Counselling 2.0
[LifePage]
https://www.lifepage.in/page/eeshabagga






LifePage Career Talk on Business Development


Career Counselling 2.0
[Career]
https://www.lifepage.in/careers/business-development


Career Counselling 2.0
[Full Talk]
https://lifepage.app.link/20161212-0003


Career Counselling 2.0
[Trailer]
https://www.youtube.com/watch?v=FUMo-ZkOZJ4


(Business Development, Eesha Bagga, I Can. India, Business Development Management, Marketing Management, Sales Management, Client Servicing, Lead Generation, Relationship Management)







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[ 2 years & 7 months Experience ]

Marketing are activities of a company associated with buying and selling a product or service. It includes advertising, selling and delivering products to people.

"After doing my Bachelors in Mass Communication from GGSIPU, I did my Masters in Advertising Public Relations & Brand Management and after that did my internships in various media houses like Hindustan Times and Zee News. I am working with Shaadiwish as Vendor Executive."


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Career in Multilevel Marketing
Multilevel Marketing
Dinesh Kandwal
Diamond | Amway
[ 21 years & 1 month Experience ]

Multi-level marketing is a strategy that some direct sales companies use to encourage their existing distributors to recruit new distributors by paying the existing distributors a percentage of their recruits' sales; the recruits are known as a distributor's "downline". This market is growing up in India at very fast pace. The company provides the infrastructure and product details.

"I have done masters in physics and electronics. After completing my MBA, I was introduced to this business and running this successfully from 1998."


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Career in Sales Management
Sales Management
Eena Bagga
Sales Manager | The Park, Hyderabad
[ 3 years Experience ]

A Sales Manager is someone who is responsible for leading and guiding a team of sales people in an organization. They set sales goals & quotas, build a sales plan, analyze data, assign sales training and sales territories, mentor the members of his/her sales team and are involved in the hiring and firing process.

"I did my schooling from Welham Girls' School, Dehradun. Then went on to do my Graduation in Hotel Management from IHM Aurangabad. I have also interned with many places like Taj Palace Delhi, Park Hyatt, Goa and Park Hyatt Hyderabad. I worked with The Park Hyderabad as a Sales Manager."


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Career in Business Development
Business Development
Sayan Dev Sinha
Head of Business development | Dehradun Guitar Company
[ 2 years & 9 months Experience ]

Business Development in terms of a Guitar Company is getting into relationship with artists, dealers where you sell your guitars and its also about creating an infrastructure for the company to place its foothold initially in the local area that is India for now and then all over the world.

"After finishing graduation I started my career in Advertising. Later in 2016 I started working for Dehradun Guitar Company as Business Development Head."


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Career in Sales & Marketing
Sales & Marketing
Nishant Pandey
Senior Sales Manager | Ramada, Dehradun
[ 6 years & 7 months Experience ]

Sales & Marketing are two different aspects. Sales being the way, one markets a particular product, at the right price to the right person. However, marketing is how one markets that product and makes the audience aware of the same whether through strategies or otherwise.

"I did my schooling from Marshall School, Dehradun. I thereafter, graduated attaining a B Sc degree in Animation from Graphics Era University in Dehradun. I then also attained an MBA Degree in Marketing from ICFAI University. I thereafter, worked for several organisations such as The Shivalik Group of Publications, Florim, The WIC, Dehradun, Four Points Sheraton and The Sarovar Portico as a part of their Sales & Marketing Teams. I am currently the Senior Sales Manager at Hotel Ramada, Dehradun since January, 2017."


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Career in Sales & Marketing
Sales & Marketing
Manish Chauhan
Sales Head | Harley Davidson
[ 1 year & 7 months Experience ]

Sales and Marketing means, converting an inquiry or lead into a contract or shipment. Sales is not market research, business development or advertising. Marketing is finding out what people want, why they want it and how much they will spend.

"After completing my education, I started working in Hotel industry. However, I was not enjoying that profession and switched to Harley Davidson as a Merchandiser and soon became the Sales Head."


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Career in Business Development
Business Development
Santhosh Nayak Sujir
Executive Director | UCM Foundation of India
[ 14 years Experience ]

Business Development means expanding business in terms of revenue and profits.

"After my B Tech and MBA I pursued Business Development as a career and I have been doing Business Development since 2000. Currently I am Executive Director with UCM Foundation."


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Career in FMCG Sales
FMCG Sales
Swarnim Saxena
Area Sales Executive | Mars Inc
[ 2 years Experience ]

Fast moving consumer goods or consumer packaged goods are products that are sold quickly and at relatively low cost. FMCG covers everything from toiletries and cosmetics to TVs, FMCG sales is predominantly about relationship management.

"I have done B Tech in Civil Engineering from Amity University, Noida. Post that I did an MBA in Marketing from NMIMS, Hyderabad. I am Area Sales Executive in Mars Inc. (Uttarakhand Region)."


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Career in Marketing
Marketing
Rhbab Aujla
Manager | Gourmet Investments Private Limited
[ 3 years & 4 months Experience ]

Marketing is used to create, keep and satisfy the customer. With the customer as the focus of its activities, it can be concluded that Marketing is one of the premier components of Business Management - the other being Innovation. The management process through which goods and services move from concept to the customer.

"After completing my education, I started my career with Naukri.com in 2014 in Sales Department & later joined Snapdeal (Merchandising department. I have been working with Gourmet Investments Private Limited as a Manager since 2017."


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Career in Marketing
Marketing
Tushar Kaushik
Founder | Diffusion Marketing Solutions
[ 4 years & 7 months Experience ]

The action or business of promoting and selling products or services, including market research and advertising.

"I did my schooling from St Josephs School, Dehradun. After that did my graduation from SD College, Chandigarh. Then I went to Mumbai to do my MBA from Rizvi College, Mumbai. I worked as a Marketing Manager in CMYK Health Boutique Pvt Ltd. I am the founder of Diffusion Marketing Solutions."


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Career in Sales & Marketing
Sales & Marketing
Meena Sharma
Sales Manager | Automobile Industry
[ 11 years Experience ]

Sales, is marketing a particular product at the right price to the right person. Marketing is how one markets that product and makes the audience aware of the same whether through strategies or otherwise.

"After completing my Schooling from St Thomas, Dehradun, I did my Graduation from DAV. I also did a course in Public Relations from Polytechnic. After that, I have worked in the automobile industry as a Sales Manager for 10 years. Later on, I joined Looks Unisex Salon as a Manager. In 2016, I started my own salon called Hair Indulgence Salon."


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Career in Market Research
Market Research
Rahul Dwivedi
Analyst Digital Marketing | Accenture
[ 5 years & 6 months Experience ]

Market research is one of the main factors used in maintaining competitiveness over competitors. Market research provides important information to identify and analyze the market need, market size and competition.

"After completing my BBA from University of Lucknow, I did PGDM from Jaipuria Institute of Management, Lucknow. After that, I started working as a Market Research Analyst - Strategic intelligence at PATH infotech Ltd. A year later, I joined R Systems as a Senior Research Analyst. In May 2017, I started working as Analyst Digital Research with Accenture and since then I have been working at Accenture"


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Career in Relationship Management
Relationship Management
Shishir Mohan
Corporate Relationship Manager | Job Resolution Recruitment Services
[ 10 years Experience ]

Customer Relationship Management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.

"I did B Sc from UPES, Dehradun and MBA in Human Resources Management from Kurukshetra University. I worked at various companies like Phillips Carbon Black, Mahindra & Mahindra, PepsiCo Pvt Ltd. I started my own venture in 2013 by the name Job Resolution Recruitment Services. I started out as Recruitment Manager and am now a Corporate Relationship Manager."


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Career in Marketing
Marketing
Abhimanyu
Solution Consultant | Trinum eCS
[ 6 years & 6 months Experience ]

Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners and society at large.

"After completing MBA from AIMT, I started working at Luxor Writing Instrument Private Limited. After that I worked at SSIPL. I have been working at Trinum eCS as a Solution Consultant since 2017."


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Career in Network Marketing
Network Marketing
Avinder Pal Singh
Bronze Director | Vestige
[ 13 years & 7 months Experience ]

Network marketing is a business model that depends upon a network of distributors for growth, such as in multilevel marketing. It is a direct selling method that features independent agents that make up a distribution network for goods and services. Some network marketing systems are based on tiers that denote how many levels deep a sales and distribution network goes. In two-tier or multi-tier examples, the people that make up the top tier of a distribution network are also encouraged to build and manage their own networks of salespeople. Each network creator (or "upline") then earns a commission on their sales revenue, as well as on the sales revenue of the network they have created, otherwise known as "downline."

"After doing my schooling from Govt Boys Senior Secondary School Yamuna Vihar, Delhi, I did my BE in Mechanical Engineering from Delhi College of Engineering. In 2005, I joined Vestige for Network Marketing and today I'm the bronze director. In 2008, I started working for Northern Indian Railway as a Senior Section Engineer."


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Career in Marketing
Marketing
Sonal Malhotra
Marketing Head | Dehradun Golf Academy
[ 10 years & 4 months Experience ]

Marketing is the study and management of exchange relationships.It is used to create, keep and satisfy the customer. With the customer as the focus of its activities, it can be concluded that Marketing is one of the premier components of Business Management - the other being Innovation.

"After doing my MBA degree from IMT Dubai, I worked with IBM for two years. Later on, I managed the marketing strategy of Antara project by the Max Healthcare group. I am working as the Marketing Head for my company, Dehradun Gold Academy and its vertical, DGA Greens."


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Career in Network Marketing
Network Marketing
Harrieth Quiamco
Marketer | Usana Health Science Inc
[ 5 years & 9 months Experience ]

Network marketing is a marketing strategy for the sale of products or services where the revenue of the Multi-level Marketing company is derived from a non-salaried workforce selling the company's products or services, while the earnings of the participants are derived from a pyramid-shaped or binary compensation commission system.

"I am a graduate in Management Accounting from Ateneo de Davao University. I have worked in a car company named Car Asia for one year. I also worked in import-export industry in Manila, Philippines. I am doing business with Usana Health Sciences since four years. I am one of the youngest Gold Directors in Usana in the Philippines."


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Career in Market Research
Market Research
Shubhendra Anand
Team Lead | Wise Guy Consulting
[ 4 years & 3 months Experience ]

Market Research is the systematic gathering and interpretation of information about individuals or organizations using statistical and analytical methods and techniques of the applied social sciences to gain insight or support decision making.

"I have done BBA in Oil and Gas Management and MBA in International Business from UPES, Dehradun. I worked at Grand View Research as Research Analyst for 2 years. I am Team Lead at Wise Guy Consulting."


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Career in Retail Management
Retail Management
Mohammed Reza
Area Sales Manager | Rivoli Group, Dubai, UAE
[ 11 years & 6 months Experience ]

Retail management includes all the steps required to bring the customers into the store and fulfill their buying needs.

"I did my schooling from Dubai, UAE and then did my A Levels from London, thereafter did my BBA from Brunel University, London. I worked with various brands like Next, H and M in London, then with Rivoli Group in UAE in Sales and Retail Management."


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Career in Sales and Marketing
Sales and Marketing
Salman
Senior Pre-sales Executive | Tescra Software Pvt Ltd
[ 4 years & 5 months Experience ]

Sales and Marketing is vital for successful business growth. Selling or making sales consists of interpersonal interaction-the one-on-one meetings, telephone calls and networking-that you engage in with prospects and customers. Marketing includes the process or technique of promoting, selling, and distributing a product or service. Marketing is not advertising but it is finding out what people want, why they want it and how much they'll spend.

"After doing my schooling from Sri Lakshmi High School and Intermediate from Narayana Junior College, Kurnool, Andhra Pradesh, I did my B Tech from Rajeev Gandhi Memorial College of Engineering and Technology, JNTU-ATP, Andhra Pradesh. Thereafter, I worked as a Field Application Engineer & Senior Presales Executive for companies named Cranes Software International Limited, Tescra Software Pvt. Ltd, Bangalore and Starcom Information Technology Limited, Delhi to sell and promote Mechanical and Civil Engineering tools to various education sectors."


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Career in Marketing Management
Marketing Management
Ankita Varun Wason
Founder | Tiara Creations
[ 0 years & 9 months Experience ]

A marketing manager is someone who manages the marketing of a business or product. They can be responsible for several services or products, or be in charge of a single product.

"I did my Schooling from Rainbow School, Saharanpur and Graduation from SP College, Chandigarh. After that I taught English as a Professor in DIT and Chitkara University. After my marriage I moved to Dehradun and started Tiara Creations in 2016 which deals in gifting items made of nuts and other health foods."


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Career in Marketing
Marketing
Himanshu Chauhan
Assistant Manager | Export Credit Guarantee Corporation of India Ltd.
[ 6 years Experience ]

Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.

"I did Bachelors in Engineering (Electronics & Communication). Post that, I did MBA in General Management from FMS and Ph D in Brand Management. I worked as an Assistant Manager at Export Credit Guarantee Corporation of India Ltd. I worked in the field of Marketing for 6 years before quitting my job. I founded Kobybo a Digital Learning Platform in 2016."


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Career in Sales Management
Sales Management
Om Prakash
Manager | Silver Line Automobiles
[ 8 years Experience ]

A person responsible for controlling or administering an organization or group of staff.

"After completing my Schooling from Drona International I did my Graduation in BPE from Delhi and BA from DAV. I also did a Diploma in Sports from Open University. I have been working as a Manager at Silver Line Automobiles since 2009."


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Career in Sales Management
Sales Management
Aniruddha Karnekar
Sales Manager | TATA Steel
[ 3 years Experience ]

Sales management is the process of developing a sales force, coordinating sales operations, and implementing sales techniques that allow a business to consistently hit, and even surpass, its sales targets.

"I pursued my MBA degree in International Management from MDI Gurgaon.Later, I joined TATA Steel as Sales Manager in 2015."


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Career in Advertising & Marketing
Advertising & Marketing
Sunil Thapliyal
Founder | Benchmark AV Media
[ 35 years & 6 months Experience ]

Advertising is a marketing communication that employs an openly sponsored, non-personal message to promote or sell a product, service or idea. Marketing is the action or business of promoting and selling products or services.

"After completing my education, I started my career with Resources Management & Associates as Management Assistant. later, I switched to media with Dainik Jagran. I have worked with India News, Zee News, Amar Ujala, Sahara Media, Hindustan Times. in 2017, I started my own firm by the name Benchmark AV Media."


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Career in Account Management
Account Management
Shruti Mittal
Account Manager | Dell Technologies
[ 3 years & 3 months Experience ]

Account Management is a post-sales role that focuses on nurturing client relationships. Account managers have two primary objectives: retain clients? business and grow those opportunities. They accomplish these objectives by learning what their clients? goals are and helping their clients achieve them. Unlike a traditional sales role, which is short-term and focuses on landing the client, the account manager acts as a long-term liaison and, hopefully, a trusted consultant for the client.

"After completing my education, I started working with Dell Technologies as a Sales Accounts Manager and I worked there for almost 2 years."


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Career in Business Development
Business Development
Amit Paul
Founder | EnergyExpedia
[ 2 years & 5 months Experience ]

Business development entails tasks and processes to develop and implement growth opportunities within and between organizations.

"After completing BE in Electrical Engineering from Delhi College of Engineering and MBA in Power Management from National Power Training Institute, Ministry of Power, I started working as an Engineer Trainee and then joined Central Electricity Regulatory Commission as a Research Officer. I worked there for 3 years and then joined National Power Trading Ltd as an Assistant Manager. I have also worked with Independent Power Producer Association and Sunsource Ltd. I have 8 years of experience in Power Management. In 2018, I started my own company EnergyExpedia which is an energy consultant firm."


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Career in Marketing Education
Marketing Education
Dr Nimit Gupta
PGP Chair | Fortune Institute of International Business
[ 4 years & 11 months Experience ]

Marketing education is a study designed to prepare students to conduct the critical business functions associated with directing the flow of products and services from the producer to the consumer. A fundamental understanding of the marketing concept and basic marketing skills are essential not only to students entering the field of marketing but for everyone entering the workforce.

"After completing my education, in 2003, I worked as Course coordinator & lecturer at Maharaja Agrasen Institute of Management Studies for 4 years 11 months. Then I pursued my Doctor of Philosophy from Shobhit University and along with that I was working as Program Director & Assistant Professor at Jaipuria Institute of Management, Noida. For the last 5 years I am working as PGP Chair at Fortune Institute of International Business."


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Career in Market Research
Market Research
Manjula Garg
Research Manager | Kantar
[ 2 years Experience ]

Market Research is identifying how the market is performing in day-to-day life. It involves gathering data about people or companies from a market and then analyzing it to better understand what that group of people needs. The results of market research, which are usually summarized in a report, are then used to help business owners make more informed decisions about the company's strategies, operations, and potential customer base.

"I completed my schooling from Pine Hall School, Dehradun. Post that, I did my graduation in Economics Honours from Bharati College, Delhi University. After completing my graduation, I embarked on my Career in Market Research by joining Kantar in 2016."


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Career in Print Marketing
Print Marketing
Ritika Chandola
Co-founder & Head | The Doon Mozaic
[ 3 years Experience ]

Print Marketing is a form of advertising that uses physically printed media, such as magazines and newspapers, to reach consumers, business customers and prospects.

"I am pursuing my journalism from Doon University and working as a Marketing Head at Doon Mozaic. The Doon Mozaic is a monthly online journal publishing social stories, interviews, heritage stories, editorials, columns, short fiction, poetry, arts and illustrations with photography with half yearly print issues."


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Career in Sales
Sales
V. C. Jugran
General Manager | Various Organizations
[ 50 years & 5 months Experience ]

Sales are activities related to selling or the number of goods or services sold in a given time period. The seller, or the provider of the goods or services, completes a sale in response to an acquisition, appropriation, requisition, or a direct interaction with the buyer at the point of sale.

"After completing my MA (History), I started my career in Sales with Jiyaji Suiting (Birla Group). I have worked in Sales at various capacities such as Regional Manager and General Manager to name a few. I also got the opportunity to work with some other companies such as Modi Rubber Ltd as well as J P Cements. I have 40+ years of work experience in sales."


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Career in Direct Selling
Direct Selling
Hazel Aswani
Director | Oriflame
[ 8 years & 5 months Experience ]

Direct Selling or Network Marketing is a business model that depends upon a network of distributors for growth, such as in multilevel marketing. It is a direct selling method that features independent agents that make up a distribution network for goods and services. Some network marketing systems are based on tiers that denote how many levels deep a sales and distribution network go. In two-tier or multi-tier examples, the people that make up the top tier of a distribution network are also encouraged to build and manage their own networks of salespeople. Each network creator (or "upline") then earns a commission on their sales revenue, as well as on the sales revenue of the network they have created, otherwise known as "downline."

"After completing my schooling from Government Girls Higher Secondary School, Mandsaur, I did BA from Rajiv Gandhi College Mandsaur, MP. After completing my graduation, I got married and came to Ahmadabad, Gujrat. I always wanted to be an independent woman and came to know network marketing. I then did an online certification course in Telesales from NCVT, Kanpur. I started working as an executive and after years of hardwork, I am working as a director for well-known multinational company named Oriflame. I handle a team of more than 300 people across India and have more than 8 years of experience in direct sales."


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